Zomato CEO Offers Job to User Who Wowed Him with Feedback

Zomato CEO Deepinder Goyal keeps sharing all the updates about new features on social media. He recently announced a new 'Food Rescue' on November 10, 2024. This feature attempts to reduce food wastage by redirecting canceled orders on Zomato to other potential customers. Sharing the details, Goyal wrote, "Canceled orders will now pop up for nearby customers, who can grab them at an unbeatable price, in their original untampered packaging, and receive them in just minutes."

User's Feedback Caught Deepinder's Attention:

While many X users appreciated the new feature and some shared a few suggestions, one X user's remarks impressed the Zomato CEO and he offered him a job.

The X user named Bhanu shared some pointers to prevent misuse of this new feature:

1. Should not be applicable to COD
2. Cancellation should not be allowed if the delivery reaches 500 m to the delivery point
3. Chances of 2 idiots sharing meals ordering and cancelling at the same time getting a discount place
4. Less than two cancellations are allowed per month.

Zomato CEO Offered Job:

Deepinder was quick to react to his post, he commented, "All this and more already in place. Good thinking, by the way. Who are you and what do you do? Would love to know you more, and see if we can work together.  DM me please if you wanna chat more."

Here's How the User Reacted:

Responding to the offer to work for the food delivery company, the user replied, "Thanks a lot. I am from Bangalore. Regularly use Blinkit. I regularly give suggestions to improve services via Twitter by tagging your company. Always thinking to reduce negative impact and improve service delivery. Working as a PM in a startup company."

Deepinder Goyal recently made headlines with his appearance on 'The Great Indian Kapil Show'.

We don't encourage order cancellation at Zomato, because it leads to a tremendous amount of food wastage.

Inspite of stringent policies, and and a no-refund policy for cancellations, more than 4 lakh perfectly good orders get canceled on Zomato, for various reasons by customers.… pic.twitter.com/fGFQQNgzGJ

— Deepinder Goyal (@deepigoyal) November 10, 2024